Computer Systems Support Agreements
ARS provides Computer and Network Systems Support Agreements that will give you peace of mind. We will ensure your hardware and software will operate seamlessly, and increase the effectiveness and efficiency of your business.
Support agreements include:
Training - available in your office for all ARS developed software, including CaseManagement Pro® and AccuRateS®.
Help Desk Support - call us whenever you have difficulty with your computer systems, or have a question about ARS CaseManagement Pro® or AccuRateS®.
On-site Support - we have certified service technicians ready to upgrade your computer systems or get your office back up and productive after a system failure.
Response Time - average response time of 2 to 6 hours for all service calls located within a 30 mile radius of Whittier, CA, and 4 to 8 hours for service calls located within a 31 to 60 mile radius.